Privacy policy
Who we are
IN4M AI PTY LTD ("IN4M AI", "we", "our", "us") is an Australian business that provides tailored AI training for businesses, custom AI agent services and business process automation. Our website is in4m.au. This privacy policy explains how we collect, use, and protect personal information when you use our website.
Information we collect
Information you provide directly
The only personal information we collect is what you provide when you book an appointment or discovery session. When you book, we collect your name, your email address, the date and time you select, and any meeting description or notes you provide. We use this information solely to schedule, confirm and conduct your appointment and to respond to you.
Scheduling is handled through Calendly, which may collect additional information in accordance with their own privacy policy.
Information collected automatically
Like most websites, our hosting and analytics providers automatically process standard technical data such as IP address, browser type, device type, pages visited and referring URLs. We use this to keep our site secure and to understand how it is used. It is processed by those providers in accordance with their own privacy policies and is not linked to your appointment details.
How we use your information
We do not sell, rent, or trade your personal information to third parties.
Cookies and analytics
Our website uses Google Analytics 4 to collect anonymous usage data via cookies, which we use to understand how visitors use the site and to improve it. You can control cookies through your browser settings, and you can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Our website is hosted on Cloudflare's network, which processes standard web traffic data (such as IP addresses and server access logs) to deliver and secure our services. This is handled by Cloudflare in accordance with their Privacy Policy.
Third-party services
We use the following third-party services that may process your data:
Cross-border data transfers
Some of the third-party services we use are based outside Australia, primarily in the United States. This means your personal information may be transferred to, stored, and processed in countries other than Australia. The services involved include:
Additional services we connect on your behalf may also involve cross-border transfers. While these countries may not have the same privacy protections as Australia, each provider is bound by their own privacy policies and, where applicable, contractual obligations. By using our website and services, you acknowledge and consent to the transfer of your information to these overseas recipients in accordance with Australian Privacy Principle 8.
Data security
We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. Our website uses SSL/TLS encryption (HTTPS) to secure data in transit.
Data retention
We retain your appointment details for as long as necessary to schedule and conduct your appointment and to maintain our business relationship. Business records are retained as required by Australian tax law. Analytics data is retained according to the relevant provider's default retention settings.
Your rights
Under the Australian Privacy Act 1988, you have the right to:
To exercise any of these rights, please contact us at support@in4m.au.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact us
If you have any questions about this privacy policy or how we handle your data, please contact us at support@in4m.au.